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Ash2020 Not sure if Cust-Care will relate what I told them but here is my issue and fix. When connecting the T5, understand that they are live-switched meaning you need to respect polarity when wiring the 3-pin plug provided in the box. If I remember correctly, the ( ) positive is on same side as the switch. But if you put Live AC on other connector, then you will get "led glowing" effect you can see in my photo. Otherwise it will work great, maybe mini-elec shock on aluminium casing if not Grounded.

Ash2020 13/11/2017
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