During Chinese New Year Period (Jan 26 to Jan 31) there may be a delay in the time it takes us to respond to your message.
Banggood is a friendly and competent organisation; we aim to answer your question in the fastest time possible. Our help center is designed to answer the most common question instantly; if you cannot find answers there or have any comments or suggestions we welcome you to contact us directly.
Qandies Limited Address:Third Floor, 207 Regent Street, London, W1B 3HH , United Kingdom(This address is only for billing not return)
1.Live chat customer services team -Available for all questions. Start online chat
2.After-sale issue: defective/ missing/ wrong items/product operation issue
In order to serve you better and get a faster reply , If you have request about above questions. Please submit the request to fill out this from with detailed information.
should you have any questions , suggestions or complaints about our customer service , please do not hesitate to submit your feedback and advice by using our contact form here below and selecting the topic "feedback and complaints".
Our staff will respond to you within 24 hours , 48 hours on weekend. In Banggood we strive to provide you with one of the best after-sale services in this industry.
Please note that we highly appreciate if you could send us as many details as possible related to your shopping experience in Banggood. Thank you for helping us to improve the way we serve you.
Thank you for shopping in Banggood. For any preorder or after order questions please submit your request as following and we will reply within 24 hours.