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For After-Sale issues such as defective / missing products, product operation issues, tracking a parcel or checking order status, you could submit a request for help.


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Banggood is a friendly and competent organisation; we aim to answer your question in the fastest time possible. Our help center is designed to answer the most common question instantly; if you cannot find answers there or have any comments or suggestions we welcome you to contact us directly.

CustomerService -Available for all questions:
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    +00852)-35903678 (Mon. - Sat. from 9:00am to 6:00pm GMT + 08:00)

Thank you for shopping in Banggood. For any preorder or after order questions please submit your request as following and we will reply within 24 hours.

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