Banggood Dear marcocvieira, Thank you for choosing Banggood. We are sorry that the product doesn’t meet your satisfaction. The material of this product is carbon fiber and aluminum alloy bicycle stem. If the product you received doesn’t match its description or pictures, please do not hesitate to contact our customer service representatives to this email address: cservice@banggood.com. We would highly appreciate if you could send us all the information listed here below: 1.Some photos of the shipping label, which can be found on the external side of the package; 2.The SKU number of the products you received. You can find this information on the label placed on the item itself; 3.Some clear photos to show the entity of the problem; 4.The order number and the product ID. Hoping your kindly understanding,we wish you have a nice day.

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marcocvieira Sorry for the delay, only today 03/21/2017 I realized that I had a response from the review.I really expected a better quality of the product, but I'll leave it as it is, the product is already installed and despite everything is beautiful, wanting or not even solved my problem to make the handlebars more comfortable for my pedaling.So, let's leave my criticism like this and consider that I am 70% satisfied with the product, it will give less work for me and for you.Thank you for the contact.

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