Tàu United Kingdom , USD
PAULIE 2018-03-29 22:43:17
I received my submarine and there are no instructions in English. I have been trying to return for credit since 3-12-18 and keep getting the run around, as of today 3-29-18 nothing has been resolved. They wanted me to pay shipping for the return for something I can't use as I don't read Chinese ! Why sell a product in the USA with no English instructions. They where going to have the manufacturer send English instructions didn't happen, then they where going to have a video on the assembly of the submarine didn't happen, just excuses after excuses. ZERO CUSTOMER SERVICE, just want to return for credit as I am not 100% satisfied. Still trying to return for credit. BUYER BEWARE when products shipped from CHINA........
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Gửi đi
  • Banggood Dear customer, Thanks for choosing Banggood and sorry for your any inconvenience came up with the product.We are very sorry to tell you that we don't have detailed instructions for this product. Thank you for your feedback and we will update our supplier on this need to make improvement to our products. If you need any technical supports, please contact us:http://www.banggood.com/Contact-Us_hi111. We will help you solve the problem as soon as possible.Best regards,Banggood Team

    2020-03-28 17:13:23
  • joe999 https://www.youtube.com/watch?v=mM8tw5Sdwb0 how to video.

    Đáp lại 2018-04-15 10:01:51
  • portomore learn Chinese :-)))

    Đáp lại 2019-01-28 07:46:25
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