Banggood Dear Berben, Thanks for choosing Banggood. We are sorry that the product doesn't satisfy you. We will figure it out and give you a proper solution. We would highly appreciate if you could click this link: https://www.banggood.com/Contact-Us_hi111 to email us with all the information listed here below: 1.A photo of the shipping label, which can be found on the external side of the package; 2.The SKU number of the products you received. You can find this information on the label placed on the item itself; 3.Some photos or video to show the entity of the problem; 4.The order number and the product ID. Thanks again and have a nice day.

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