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Thank you for supporting BANGGOOD TECHNOLOGY CO., LIMITED.

We are always pleased to hear from our customers (even if it is a complaint). We are always grateful for any time you spend providing us with the knowledge we need to ensure our customers are completely satisfied.

Please contact us if you have any questions, comments or complaints if you believe that Banggood has not handled your personal data properly or that it has breached its privacy obligations, your complaint may be directed at Banggood’ Technology Service Department


The Technology Service Department will investigate any complaint and notify the individual of the outcome of the investigation within a reasonable period. Banggood has set up Data Protection Officer(DPO) to provide professional analysis about personal data processing. Whenever you need help directly from our DPO, please inform us of your requirement.

If your complaint must be solved immediately while the Technology Service Department has not made a response to you, please do not hesitate to reach the Live Support Service provided by our Customer Service Department. Your complaint will be instantly reported to relevant department and investigated.

You are also free to reach us via E-mail to our representative in EU:


Athalassas, 38 1st floor, Flat/Office 102 Strovolos,2019, Nicosia, Cyprus

The Banggood Team will spare no effort to protect your rights and solve your problems.

Revised and Posted May 1, 2018

Effective May 25, 2018

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