Dear customer,

Thank you for your order and sorry for your any inconvenience came up with the product.

If the product was different from the picture of the product page.Could you send related information  to our customer service cservice@banggood.com.Our customer service will issue a proper solution to you.

Would you please include the info as follows?1. some pictures of Shipping label(outside the package) and sku number(the label on the item).2.video or picture to show the problem 3. Order number and the product ID.

Best regards,

Banggood Team

Hi, Would you send us a picture of this item you received to this address: cservice@banggood.com so that we can check it at once. After checking, we will offer you a best solution.

Hi, Would you send us a picture of this item you received to this address: cservice@banggood.com so that we can check it at once. After checking, we will offer you a best solution.