1. Home
  2. Help Center
  3. Shipping

Why does my tracking show "Not Found"? Why do I see no updates in the tracking information of my order?

If your order is shipped with Air Mail Register, its tracking information should be updated 3-7 days after its shipment. If the shipping method you selected is DHL or other express services, you should be able to track your order 2-3 days after its shipment. Please rest assured that a delayed update on the tracking of your order does not usually affect its delivery.

Thank you for submitting your feedback about this article!

Personal services and personalized recommendations

We will use your basic information, behavioral information, trading Information and access information to ensure that you can enjoy our personalized services and recommendations as well as the secure shopping experiences.

Subscribe newsletter and push service management

Check this box to stop receiving all promotional emails and push notifications from Banggood. We will still send you messages related to your orders, updates about products or services you have purchased from us.