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I can see that the status of my order shows "Delivered", but I have not received my parcel. What can I do?

Below are some steps and suggestions on how you can solve this issue:

  • Check if the shipping address of your order is correct;
  • Ask your neighbors, relatives or friends if they have received the parcel on your behalf;

               

All orders reported as "delivered" by shipping companies are considered delivered. Banggood cannot be made liable of non-delivery in this case.

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