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Return Policy

Return Policy

Banggood General Item Return Policy-In most cases, items shipped from banggood.com can be returned within 3 days after delivery or 30 days after shipment (Brazil and Russia are 40 days after shipment)  if the delivery date is not traceable (The order shipment date and order notification are provided to you by email) . Some products have different policies or requirements associated with them.Find out how here.

 

  How can we ship the defective item to Banggood for return?

Warehouse

CN warehouse

US warehouse

EU warehouse

Products

  CN, HK Warehouse Defective Items

 US Warehouse  Categories 

  Defective Items

 EU Warehouse Categories 

 Defective Items

Return Address

 ATTN: Xinxiu Li

 ADD: Room 703, Haoquan Building,  

          Jichangdongmen Road #1   

          Jingtai Street, Baiyun District,  

          Guangzhou, Guangdong, 

          China 510400.

          TEL: 020-86073343 

          Mobile: 18122361627

 ATTN: Flyt Ecommerce Services

 ADD: 11671 Dayton Dr,

           Rancho Cucamonga,

           the United States,   

           CA 91730.

 ATTN: Spring UK

            Flytexpress

            (FLY/GLM/RTN2017)

   ADD: Greenford

             UB18  7HG,

             United Kingdom

Please contact us  before returning the item, or we will refuse to deal with it.

 

 Mobile Phones Return Policy-This warranty and return policy are only available for the sub categories of smartphones and feature phones. Find out how here.

 

 Tablet PC Warranty & Return Policy-This warranty and return policy are only available for the sub categories of Android Tablets and Windows Tablets. Please contact our customer service before returning the item, or we can’t help you.Find out how here.

 Computer Warranty & Return Policy-This warranty and return policy are only available for the sub categories of Laptops & Netbooks 、 Mini PC . Please contact our customer service before returning the item, or we can’t help you. Find out how here.

 

 Electronic Warranty & Return Policy-This warranty and return policy are only available for the sub categories of Arduino SCM, 3D Printer Acc, Electronic Accessories & Gadgets .Find out how here.

 

 Electric Unicycle/Balance Scooter Warranty & Return Policy-This warranty and return policy are only available for the sub categories of Scooters & Wheels. Please contact our Customer Service before returning anything or we can’t help you.Find out how here.

 

 Clothing and Apparel  Return Policy-We have developed this policy to extend our commitment to customer satisfaction and provide after sales service and support.Find out how here

 

  Toy and Hobbies Return Policy-This warranty and return policy are only available for the sub categories of Toy and Hobbies. Find out how here.

 

       Watch Phones/Smart Bracelets Warranty & Return Policy-This warranty and return policy is only available for the sub-categories of Watch Phones & Smart Bracelets. Please contact our customer service representatives before returning any item, otherwise we might not accept your return parcel. Find out more here.

 

Delivery Refusal by Customer (Only for Brazil)/ Entrega Recusada pelo Cliente (Brasil)
Caso seu pedido Banggood seja tributado ao chegar no Brasil e não seja procurado na agência dos Correios ou tenha a entrega recusada pelo destinatário, ele será devolvido ao remetente (Banggood). O cliente poderá solicitar o reembolso do seu pedido e a Banggood irá descontar do valor a ser reembolsado os custos de frete e uma taxa de 10% do valor total da mercadoria. 

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