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For After-Sale issues such as defective / missing products, product operation issues, tracking a parcel or checking order status, you could submit a request for help.


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How can I get more Banggood points?

You can earn Banggood points by following these methods and then exchange them for coupons:

When confirming your e-mail address: 50 points
You will receive 50 points only after verifying your e-mail address. You will not be awarded Banggood points for each time in which you modify your e-mail address.

When posting reviews, videos or pictures on a product page: 10 - 40 points per review
Product review: 10 points
Picture of a product: 10 points
Video of a product: 40 points

When placing an order, except for shipping fees:
Every dollar you spend on purchasing our products will result in 1 Banggood point (1USD = 1 Banggood point), with the exclusion of shipping fees.
Points will be added to your account balance after your order has been shipped.
Note: you will not receive Banggood points when placing a drop-ship order.

Join our Affiliates Program
Send customers to Banggood and receive points for each order they place. Discover more about our Affiliates Program here.

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