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For After-Sale issues such as defective / missing products, product operation issues, tracking a parcel or checking order status, you could submit a request for help.


Live chat customer services team-Available for Pre-Sale questions. Start online chat

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Redeeming points at checkout

1. Log in to your Banggood account;

2. Go to your shopping cart;

3. Check how many “Available Points” you have;

In this order 151 is the maximum number of points that can be exchanged for a discount. You can not redeem more points than these ones.

4. Enter the number of points you want to use and click “Redeem”;


In this example, 151 points are converted to a US$1.51 discount. Generally speaking, 100 Banggood points are equal to US$1.

5 - The discount rate will be applied to your order total;

The discount rate will automatically be applied to the total of your order as shown on the shopping cart page. You can see the grand total on the bottom of the checkout page.

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