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Cash on delivery (COD)

COD is an abbreviation which means “Cash on delivery”. If you select this payment method, you will have to pay for your order not when placing it but when it is delivered to you.

We currently offer COD payments for Saudi Arabia, United Arab Emirates, Kuwait, Oman, Bahrain, Qatar, Thailand, Singapore, Malaysia, Philippines, Indonesia and Vietnam.

You can select COD payments only on those products showing a COD tag.

Please follow the steps outlined here below to place a COD order:

- Go to our homepage;

- Open the page of a COD product;

- Add a COD product to your shopping cart;

- Select the shipping method called “Middle Direct Mail”;

- Choose the payment method “Cash on delivery”;

- Submit your order;

Note: We will send a confirmation code to your mobile phone to verify that your contact details are correct. Please ensure you follow all the instructions contained in the message.

Click here to view more details about paying with COD.

Notes:This payment method cannot be directly refunded, any refunded transaction will be credited to your BGpay or PayPal account.

Please note: We cannot refund directly to this payment method, if you request a refund, we suggest you refund to BGPAY. A BGPAY refund is fast and has no additional fees. If you choose to send money via PayPal, the total refund amount will be less as you will need to pay all PayPal commission charges. PayPal charges commission according to your PayPal account rate.

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