1. Home
  2. Help Center
  3. Ordering

Tariff insurance

Function:

If the Customs Agency imposes import duties on an order covered by tariff insurance, you will receive reimbursement of the duties or of your order.

Please send us all the documents you received from your local Customs agency, and we will provide you with an invoice or other documents.

 

Orders with tariff insurance:

 

Turkey:

If you are charged import duties on an item covered by tariff insurance, contact us for reimbursement of up to 100% of the value of the item.


About Turkey Direct Mail:

Turkey direct mail is a B2C customs clearance shipping method. So if you buy more products, it will be considered to be used for commercial purposes by the customs and incur additional taxes. The additional taxes incurred need to be borne by yourself, and banggood will not provide reimbursement;

We recommend that the number of items in your package don’t exceed 4, and each person can only receive 5 packages from overseas per month; if you purchase a large quantity, it is recommended to change the shipping adress (including:name, address, telephone, etc.) to avoid additional taxes.


 

Brazil:

If you are charged import duties on an item covered by tariff insurance, contact us for reimbursement of up to 100% of the value of the item. (Excludes Postal Clearance and ICMS.)

 

All other countries:

If you are charged import duties on an item covered by tariff insurance, contact us for reimbursement of up to 60% of the value of the item.

 

Orders placed after December 12, 2019: All tariff charges and associated processing costs will be refunded.

 

Orders placed before December 12, 2019: Only the actual value of the tariff will be refunded; processing costs (customs handling fees, courier processing fees, administrative fees, etc.) will not be refunded.

 

We will arrange your refund within 1 business day after receiving a copy of the receipt and documents the customs agency of your country has sent you.

 

Orders without tariff insurance:

If your order is not covered by the tariff insurance you paid, you will not be eligible for a refund of its import duties.

 

Thank you for submitting your feedback about this article!

Personal services and personalized recommendations

We will use your basic information, behavioral information, trading Information and access information to ensure that you can enjoy our personalized services and recommendations as well as the secure shopping experiences.

Subscribe newsletter and push service management

Check this box to stop receiving all promotional emails and push notifications from Banggood. We will still send you messages related to your orders, updates about products or services you have purchased from us.