Banggood Reply: Dear ccwilber,
Thank you for choosing Banggood and sorry to hear that.
If you think the product is any different from our description or if you have any after-sales problem with the product, would you please to contact us(cservice@banggood.com)with some details like pictures or videos?
We will try our best to help you solve the problem you met and issue a proper solution for you.Hoping you kindly understanding, we wish you have a nice day.