• Help
Message Us Get a fast reply to your questions * Find the best promotions here! * Seek special assistance from Monday to Saturday
Contact Us Help Center
After-Sales

For After-Sale issues such as defective / missing products, product operation issues, tracking a parcel or checking order status, you could submit a request for help.

Pre-Sales

Live chat customer services team-Available for Pre-Sale questions. Start online chat

Shop All Categories
  1. Home
  2. Help Center
  3. Contact us

Contact us

Please use the form provided,We will reply you within 24 hours except on weekends and public holidays.If you receive the wrong /missing item/DOA item (Dead on Arrival), please upload a file of Shipping label.

If you would like to check theorder status or track shipping ,please click ithere.

* Indicates required field
* Order number:
* Product ID:
* Email address:
* Question Type:
Defective Items
Defective Items Missing Items Wrong Items Product Operation issue Order status questions Tracking shipping
* Problem description:
0/300
Image:
  • Add images
Upload five pictures at most, File size must be under 2MB, File formats:jpg.png
Video URL:
Failed form submissions please try again

Was this article helpful?

Thank you for submitting your feedback about this article!

Subscribe To Our Newsletter

Get $50 worth of coupons delivered to your inbox!

App Download

Why Choose Banggood.com?

  • Over 200,000 products
  • Best bang for your buck
  • Professional customer service
  • Free or low cost shipping

Join Our Community:

facebook banggood plus.youtube banggood plus.instagram banggood Banggoodfans plus.twitter banggood plus.blog banggood vk banggood Banggoodfans

Satisfaction Survey

Enjoy App-EXCLUSIVE Deals

Mobile Site