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2.After-sale issue: defective/ missing/ wrong items/product operation issue
In order to serve you better and get a faster reply , If you have request about above questions. Please submit the request to fill out this from with detailed information.
1. The Viecar® VC309 OBDII/EOBD Code Reader is specially designed to work with all OBD II compliant vehicles,
including those equipped with the next-generation protocol-Control Area Network (CAN). It is required by EPA that
All 1996 and newer vehicles (cars and light trucks) sold in the United States must be OBD II compliant and this includes
all Domestic, Asian and European vehicles.
2. A small number of 1994 and 1995 model year gasoline vehicles are OBD II compliant. To verify if a 1994 or 1995
vehicle is OBD II compliant, check the Vehicle Emissions Control Information (VECI) Label which is located under the
hood or by the radiator of most vehicles. If the vehicle is OBD II compliant, the label will designate "OBD II Certified".
Additionally, Government regulations mandate that all OBD II compliant vehicles must have a "common" sixteen-pin
Data Link Connector (DLC).
3. For your vehicle to be OBD II compliant it must have a 16-pin DLC (Data Link Connector) under the dash and the
Vehicle Emission Control Information Label must state that the vehicle is OBD II compliant.
Work with all 1996 and newer vehicles that are OBD II compliant (including CAN)
Read and clear generic and manufacturer specific Diagnostic Trouble Codes (DTCs) and turn off check engine light
Support multiple trouble code requests: generic codes, pending codes and manufacturer specific codes
Review the emission readiness status of OBD monitors
Determine the malfunction indicator lamp (MIL) status
Retrieve VIN (Vehicle Identification No.) on 2002 and newer vehicles that support Mode 9
Easy to use with one plug-in
Free CD software with over 7000 DTC definitions
No batteries needed-powered via detachable OBD II cable
Display: Backlit, 128 x 64 pixel display
Operating Temperature: 0 to 60 oC (32 to 140 Fo)
Storage Temperature: -20 to 70 oC (-4 to 158 Fo)
Power: 8 to 18 Volts provided via vehicle battery
Dimension: 109.2 x 66.9 x 17.6mm (L*W*H)
NW: 0.12 Kg (0.26lb)
GW: 0.15Kg (0.33lb)
1 X Viecar® VC309 Tool
1 X User Manual
When you order from Banggood.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. Banggood.com offers four different international shipping methods:
|Shipping from Chinese Warehouse|
|Airmail and register airmail||Area||time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-20 business days|
|Australia,New Zealand,Singapore||7-25 business days|
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-25 business days|
|Brazil, Russia, Mexico||15-35 business days|
|Other countries||7-25 business days|
|Priority Direct Mail||Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden||7-10 business days|
|United States, United Kingdom, Australia||6-9 business days|
|Japan Direct Mail||Japan||5-8 business days|
|EMS||7-15 business days to worldwide|
|Expedited Shipping||5-8 business days to worldwide|
NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail. If you are in a European country; simply choose Priority Direct Mail and it will be shipped via Netherlands Direct Mail.
*Expedited shipping can not be used for PO Box addresses
|Shipping From Local Warehouses|
|EU Warehouses||UK: usually 3-6 business days|
Other EU countries: usually 7-10 business days
|US Warehouses||USA: usually 3-6 business days |
Other American countries: usually 7-10 business days
Shipping from your local warehouse is significantly faster. Some charges may apply.
In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!