1.Live chat customer services team -Available for all questions. Start online chat
2.After-sale issue: defective/ missing/ wrong items/product operation issue
In order to serve you better and get a faster reply , If you have request about above questions. Please submit the request to fill out this from with detailed information.
When you order from Banggood.com, you will receive a confirmation email. Once your order is shipped, you will be emailed the tracking information for your order's shipment. You can choose your preferred shipping method on the Order Information page during the checkout process. Banggood.com offers four different international shipping methods:
|Shipping from Chinese Warehouse|
|Airmail and register airmail||Area||time|
|United States, Canada, Netherlands, Spain, Germany, France, Japan, Republic of Korea, United Kingdom||7-20 business days|
|Australia,New Zealand,Singapore||7-25 business days|
|Belgium, Denmark, Finland, Ireland, Norway, Portugal, Sweden, Switzerland||7-25 business days|
|Brazil, Russia, Mexico||15-35 business days|
|Other countries||7-25 business days|
|Priority Direct Mail||Austria, Belgium, Denmark, Finland, France, Germany, Greece, Italy, Netherlands, Portugal, Spain, Sweden||7-10 business days|
|United States, United Kingdom, Australia, Malaysia||6-9 business days|
|Japan Direct Mail||Japan||5-8 business days|
|EMS||7-15 business days to worldwide|
|Expedited Shipping||5-8 business days to worldwide|
NOTE: Netherlands Direct Mail has been combined into the Priority Direct Mail. If you are in a European country; simply choose Priority Direct Mail and it will be shipped via Netherlands Direct Mail.
*Expedited shipping can not be used for PO Box addresses
|Shipping From Local Warehouses|
|EU Warehouses||UK: usually 3-6 business days|
Other EU countries: usually 7-10 business days
|US Warehouses||USA: usually 3-6 business days |
Other American countries: usually 7-10 business days
Shipping from your local warehouse is significantly faster. Some charges may apply.
In addition, the transit time depends on where you're located and where your package comes from. If you want to know more information, please contact the customer service. We will settle your problem as soon as possible. Enjoy shopping!
Dear friend, sorry for all the inconvenience, our customer service have already contacted with you, please check out your email, then we will solve it asap, best regard.
Hello customer, if your light was defective, please feel free to email our email@example.com, they will help you solve it.